Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Rohlfing

Ventura,CA

Summary

Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals. Efficient cashier with experience in fast-paced retail environments. Known for accuracy in handling financial transactions and balancing cash drawers. Skilled at customer service, offering prompt and friendly checkout experiences. Improved transaction times through effective communication and organization skills, enhancing overall customer satisfaction.

Overview

11
11
years of professional experience

Work History

Cashier

Santa Barbara Chicken Ranch
Ventura, CA
01.2025 - 12.2025
  • Worked closely with front-end staff to assist customers.
  • Answered customers' questions and provided information on store procedures or policies.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Helped with purchases and signed customers up for rewards program.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Answered phone calls to assist customers with questions and orders.
  • Offered customers carry-out service at completion of transaction.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.

General Manager

Urbane Cafe
Ventura
01.2025 - 03.2025
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Tracked monthly sales to generate reports for business development planning.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.

Daycare Assistant

Mahoney Family Childcare
Ventura, CA
01.2020 - 06.2020
  • Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.
  • Administered basic first aid when necessary while notifying parents or guardians immediately.
  • Tutored and mentored school children to provide additional learning opportunities.
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
  • Managed crafts and other hands-on activities to engage kids and promote development.
  • Maintained safe play environment.
  • Observed behavioral issues to alert parents or guardians.
  • Encouraged socialization among peers by facilitating interactions between kids during outdoor playtime.
  • Enforced rules to teach good manners and maintain safe environment.

Daycare Assistant

Russell Family Childcare
Ventura, CA
01.2015 - 06.2015
  • Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.
  • Administered basic first aid when necessary while notifying parents or guardians immediately.
  • Tutored and mentored school children to provide additional learning opportunities.
  • Monitored children's progress and behavior, reporting observations to lead teacher.
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
  • Managed crafts and other hands-on activities to engage kids and promote development.
  • Maintained safe play environment.
  • Enforced rules to teach good manners and maintain safe environment.
  • Developed positive relationships with parents through communication about their child's daily activities.

Education

Associate of Arts - Criminal Law

Ventura College
Ventura, CA
08-2018

Skills

  • Customer service
  • Inventory management
  • Team leadership
  • Cash management
  • Employee training
  • Conflict resolution
  • Time management
  • Active listening
  • Cash handling
  • Team building
  • Organization
  • Multitasking
  • Microsoft Word
  • Analytical and critical thinking

Timeline

Cashier

Santa Barbara Chicken Ranch
01.2025 - 12.2025

General Manager

Urbane Cafe
01.2025 - 03.2025

Daycare Assistant

Mahoney Family Childcare
01.2020 - 06.2020

Daycare Assistant

Russell Family Childcare
01.2015 - 06.2015

Associate of Arts - Criminal Law

Ventura College

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