Sarah Root
Fletcher
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Lead Barista
Winans Chocolate & Coffees
11.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Maintained regular and consistent attendance and punctuality.
Barista
Winans Chocolate & Coffees
09.2022 - 11.2023
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Cleaned counters, machines, utensils, and seating areas daily.
Team Trainer
Taco Bell
04.2021 - 08.2022
- Trained new employees in specific job requirements.
- Cross-trained existing employees to maximize team agility and performance.
- Taught new team members correct procedures for all areas of operations.
- Maintained current knowledge of all team position requirements.
Education
Bachelor of Science - Business Administration
Franklin University
Columbus, OH05-2026
Associate of Science - Business Administration And Management
Edison State Community College
Piqua, OH05-2024
High School Diploma -
Miami East High School
Casstown, OH05-2022
Skills
- Team management
- Multitasking
- Excellent communication
- Reliability
- Problem-solving abilities
- Time management
Timeline
Lead Barista
Winans Chocolate & Coffees
11.2023 - Current
Barista
Winans Chocolate & Coffees
09.2022 - 11.2023
Team Trainer
Taco Bell
04.2021 - 08.2022
Bachelor of Science - Business Administration
Franklin University
Associate of Science - Business Administration And Management
Edison State Community College
High School Diploma -
Miami East High School
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