Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sarah Samoala

Magnolia

Summary

Motivated Shift Leader seeking full-time Assistant Manager position that develops my intrapersonal and problem-solving skills, and challenges me to help meet and exceed goals and standards set for the store and the team.

Overview

9
9
years of professional experience

Work History

Shift Leader

Taco Bell
02.2023 - Current
  • Improved team productivity by deploying and delegating tasks and job roles effectively
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately using L.A.S.T makeup process
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Fostered a positive team atmosphere that encouraged growth and development.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.

Shift Lead

Taco Bell
10.2018 - 06.2020
  • Collaborated with management to develop strategies for improving overall store operations.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.

Missionary

The Church Of Jesus Christ Of Latter-day Saints
07.2015 - 12.2016
  • Strengthened community relations by organizing and participating in outreach programs.
  • Enhanced cultural understanding by learning local customs and incorporating them into daily interactions.
  • Established trust within the community through regular engagement and consistent support.
  • Developed effective communication skills by interacting with diverse populations in various settings.
  • Facilitated spiritual growth among individuals and families, leading daily bible study sessions.

Education

Associate of Science - Education

Brigham Young University - Hawaii
La'ie, HI
06.2018

Skills

  • Customer Service Management
  • Task Delegation
  • Product and service knowledge
  • Team motivation
  • Strategic Planning
  • Employee Development
  • Active Listening
  • Bilingual Spanish/English

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Shift Leader

Taco Bell
02.2023 - Current

Shift Lead

Taco Bell
10.2018 - 06.2020

Missionary

The Church Of Jesus Christ Of Latter-day Saints
07.2015 - 12.2016

Associate of Science - Education

Brigham Young University - Hawaii

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Sarah Samoala