Sarah Skillingstad
Fort Worth
Summary
Dedicated healthcare professional with a proven track record of delivering exceptional patient care and support. Expertise in patient intake, data entry, and clinical procedures, complemented by strong communication and problem-solving skills. Committed to enhancing healthcare service quality through effective team supervision and patient coordination as a Lead Medical Assistant. Adept at optimizing clinical workflows to ensure seamless operations and improve patient outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Medical Assistant
Keller Family Medical
04.2024 - 03.2026
- Train and mentor staff on clinical protocols, EMR documentation, and patient care techniques.
- Conduct inventory checks, order supplies, and maintain compliance logs for quality assurance.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Promoted a positive clinic atmosphere by fostering open communication, actively participating in staff meetings, and providing constructive feedback on clinic operations.
- Streamlined patient flow by coordinating with physicians, nurses, and other healthcare professionals to effectively manage schedules and resources.
- Conducted regular quality assurance evaluations across all aspects of clinic operations to identify areas for improvement and implement corrective actions accordingly.
- Supervised daily operations of medical assistants, ensuring compliance with protocols and quality standards.
Registered Medical Assistant
Trend Healthcare
08.2023 - 04.2024
- Performed patient intake and assisted in patient care procedures.
- Triaged patients and performed vital checks for patient flow facilitation.
- Conducted pre-authorizations and referrals to meet third-party insurer requirements.
- Administered medications orally or through injections per physician's order following established protocols.
- Performed routine laboratory tests and sample analyses.
- Excelled in patient care services, including vital signs, EKGs, injections and phlebotomy.
- Provided high-level care to patients in a busy, fast-paced PCP setting.
Lead Medical Assistant
Louisiana Family Medicine Clinic
04.2019 - 05.2023
- Provided mentoring for new nurses on proper documentation techniques, clinical protocols and patient education.
- Monitored supply inventory for low stock and worked with staff to reorder.
- Reviewed patient charts prior to office visits for completeness and accuracy of information.
- Assisted with interviewing and hiring nurses to maintain adequate shift coverage.
- Maintained patient charts and medical records in EMR software.
- Performed assessments of patient health status by taking vital signs and documenting information accurately in EMR.
- Supervised daily operations of medical staff, ensuring efficient workflow and optimal patient care.
- Streamlined inventory management processes, ensuring adequate supplies for ongoing patient needs.
- Evaluated operational protocols, identifying areas for improvement to enhance clinic efficiency and patient satisfaction.
Education
Bachelor of Science - Biology
Louisiana State University
Baton Rouge, LA01-2027
RMA - Clinical Medical Assisting-HYBRID
Remmington College
Shreveport, LA05-2020
High School Diploma - undefined
Captain Shreve Highschool
Shreveport, LA05-2018
Skills
- Medical Terminology Proficiency
- Patient-focused care
- Clinical Leadership
- Clinical flow management
- Medical terminology proficiency
- EMR / EHR
- Direct Patient Care
Certification
- Registered Medical Assistant
- CPR Certification
- BLS Certification
Personal Information
Title: REGISTERED MEDICAL ASSISTANT
Timeline
Lead Medical Assistant
Keller Family Medical
04.2024 - 03.2026
Registered Medical Assistant
Trend Healthcare
08.2023 - 04.2024
Lead Medical Assistant
Louisiana Family Medicine Clinic
04.2019 - 05.2023
RMA - Clinical Medical Assisting-HYBRID
Remmington College
High School Diploma - undefined
Captain Shreve Highschool
Bachelor of Science - Biology
Louisiana State University