Jovany Zarate
Selma,CA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
10
10
years of professional experience
Work History
Server
Pismo's Coastal Grill
Fresno, CA
09.2019 - Current
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Busser/Barback
Lazy Dog Restaurant & Bar
Fresno, CA
02.2019 - 09.2019
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Poured and prepared mixed drinks for customers daily along with restocking ice, replacing kegs, and bar essentials.
Busser/Barback
Cattlemen's
Selma, CA
11.2016 - 08.2018
- Organized and cleaned assigned sections by sanitizing and cleaning tables.
- Provided smooth and timely service to customers by providing additional silverware, drink refills, and initial waters.
Front Desk Receptionist
Xcelerate
Selma, CA
07.2014 - 08.2016
- Offered friendly and efficient service to all guests, handled accounts, and finalized payments. Increased sales along with managing over 50 calls daily.
- Replenished guest supplies, toiletries, and keeping gym cleanliness.
Education
Reedley College
Reedley, CAHigh School Diploma -
Selma High School
Selma, CA06.2014
Skills
- Food and beverage pairings
- Sales expertise
- Hospitality Service Expertise
- Teamwork
- Time management
- Problem-solving
Timeline
Server
Pismo's Coastal Grill
09.2019 - Current
Busser/Barback
Lazy Dog Restaurant & Bar
02.2019 - 09.2019
Busser/Barback
Cattlemen's
11.2016 - 08.2018
Front Desk Receptionist
Xcelerate
07.2014 - 08.2016
Reedley College
High School Diploma -
Selma High School