Summary
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Hi, I’m

Sarah Stuckey

Client Service Coordinator
Norman,OK

Summary

I was a Victim Advocate with 5 years of experience providing court, investigation and personal support for victims of crime with Oklahoma City Police Department. I have sound knowledge of community resources and the criminal justice system. I maintained a positive working environment and empathetic approach to victims of assault, sexual assault, homicide survivors, property theft, domestic violence and property crimes. I facilitated communication between Law Enforcement, Judges, Court Staff, Command Staff and partner agencies and my victim. Over the course of my time with Oklahoma City Police Department, I became more aware of some pretty serious compassion fatigue I was experiencing and began looking for a job in Vet Med to avoid burnout and pursue more of what I loved. Blue Pearl Pet Hospital was the provider for the entirety of our K9 Unit Division and it was the career change I needed. My husband retired in 2022 from OCPD and we're in the process of relocating in Matamoras, PA to be close to his family. I seem to have found my niche in Vet Med and feel confident I'll be an asset to any practice.

Work History

Blue Pearl Pet Hospital

Client Service Coordinator
08.2022 - Current

Job overview

  • Developed documentation and logs of implemented solutions and generated and submitted reports utilizing Cornerstone, Keystone and information desk email.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service through our Blue Pearl University portal.
  • Monitored daily EOD; End of Day reports and developed actionable insights to improve efficiency and consistent accuracy in transactions and client communication; appointment scheduling and patient portal information.
  • Elected as our practice Wellness Ambassador and first contact for mental health and Lyra mental health services.

Oklahoma City Police Department
Oklahoma City, Oklahoma

Victim Advocate
2017.01 - 2022.08 (5 education.years_Label & 7 education.months_Label)

Job overview

  • Supported victims, family members and witnesses from the time the crime occurred throughout the investigation and court proceedings.
  • Attended interagency meetings and networked to create community partnerships with Homeless Alliance, SART, YWCA, Family Justice Center and Oklahoma County/Canadian/Cleveland County Courthouses
  • Coordinated individual and group counseling to meet victim service standards and accommodate specific victim needs.
  • Accompanied clients to court to clarify processes and procedures
  • Constructed up to date referral list of agencies and community resources for victims' to provide aftercare services.
  • Attended 32 CE hours of meetings, conferences and training courses to advance professional knowledge of social work; Partnership Conference, Crimes Against Children, Crimes Against Women.

Education

University of Central Oklahoma
Edmond, OK

Associate of Applied Science from Funeral Service And Mortuary Science
05.2012

Skills

  • Client Support
  • Cornerstone Management
  • Keystone Management
  • Information Updates
  • Check Processing
  • Reminder Calls
  • Account Updates
  • Client Relations
  • Schedule Management

Accomplishments

  • Collaborated with 32 partner agencies to provide the most trauma informed and productive experience for victims of sexual assault in the development of the Oklahoma County Sexual Assault Response Team.

Affiliations

With numbers from the CDC, showing suicide rates among those in the veterinary profession are significantly higher than for the general U.S. population, I have taken a proactive approach at Blue Pearl by facilitating conversations, resources and support for our staff as a Wellness Ambassador.

Timeline

Client Service Coordinator

Blue Pearl Pet Hospital
08.2022 - Current

Victim Advocate

Oklahoma City Police Department
2017.01 - 2022.08 (5 education.years_Label & 7 education.months_Label)

University of Central Oklahoma

Associate of Applied Science from Funeral Service And Mortuary Science
Sarah StuckeyClient Service Coordinator