Sarah Weinzapfel
39749 AL Highway 75 Apt 2 Fyffe,AL
Summary
Dedicated Medical Collection Specialist with eight years + experience in Patient Financial Services that provides billing services for several companies that provide Physical, Occupational & Speech Therapy services.
Overview
8
8
years of professional experience
Work History
Medical Billing/ Collections Specialist
Confluent Health
03.2016 - Current
- Ensure complete review of claims and forward to correct insurance companies.
- Contact insurance carriers or other responsible parties to confirm payment dates and details.
- Handle all claims on denials, rejections, and no response workqueue and follow up, review and document accordingly.
- Contact patients for updated insurance information when necessary.
- Make adjustments to patient and insurance accounts.
- Perform timely and accurate submission of claims.
- Maintained high volume of calls and met demands of busy and productive group.
- Processed payments and applied to customer balances.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Researched billing errors and discrepancies to initiate corrective action.
- Responded to customer inquiries and provided detailed account information.
Education
No Degree - Medical Insurance Billing
Ross Education Center
Evansville, IN03.2016
Skills
- Account Review
- Issue Investigation
- Customer Research
- HIPAA Regulations
- Accounts Receivable
- EMR software
- MS Word, Excel
- MS Office, Outlook
- Patient/Customer Relations
- Patient-oriented
- Medical records processing
Timeline
Medical Billing/ Collections Specialist
Confluent Health
03.2016 - Current
No Degree - Medical Insurance Billing
Ross Education Center