Sarah Wemple
California City,CA
Summary
Thriving into customer service and account management, notably at Autozone. Excelled in building client relationships, leading to significant brand loyalty and repeat business. Skilled in training and mentoring teams to surpass sales goals, with a keen focus on strategic sales analysis and action planning. Demonstrates exceptional leadership and problem-solving abilities, ensuring high levels of client satisfaction and operational efficiency.
Overview
10
10
years of professional experience
Work History
Commercial Sales Manager
Autozone
10.2020 - Current
- Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
- Responded to customer feedback in professional and constructive way.
- Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
- Provided exceptional customer service throughout the entire sales process, ensuring client satisfaction from initial contact through post-sale follow-up efforts.
- Motivated team to meet and exceed sales goals.
- Keep commercial business running.
- Insured conference calls was made
- Analyzed sales data and developing strategies and action plans.
- Analyzed sales data and trends to identify areas for improvement, implementing necessary adjustments for optimal results.
- Provided extensive leadership by effectively communicating strategic goals and plans.
Cashier , Team Lead
Loves Country Stop
08.2016 - 10.2020
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Trained team members on cash register operation and cash handling.
Dishwasher ,food Prep , Waitress
Foxys Landing
09.2014 - 08.2016
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
Diploma -
Mountain View High School
Mojave, CA05.2012
Skills
- Customer Service
- Training and mentoring
- Account Management
- Cleaning
Timeline
Commercial Sales Manager
Autozone
10.2020 - Current
Cashier , Team Lead
Loves Country Stop
08.2016 - 10.2020
Dishwasher ,food Prep , Waitress
Foxys Landing
09.2014 - 08.2016
Diploma -
Mountain View High School
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