Highly dependable candidate capable of overcoming stressful, goal-oriented situations while maintaining a positive attitude. Embraces extra responsibilities to achieve team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cashier
Coast Guard Exchange
Buzzards Bay, Massachusetts
01.2024 - 10.2024
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Issued receipts, refunds, credits or change due to customers.
Greeted customers and answered any questions they had about the store's products and services.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Ensured compliance with all safety regulations within the store environment.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Ombudsman
United States Coast Guard
New Orleans, United States
08.2017 - 06.2020
Worked as liaison between active duty service members and their families and unit Commands by relaying important information and resources to solve variety of problems
Communicated with community members to assess concerns or current issues and identify corrective measures
Resolved problems, improved operations and provided exceptional service
Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
Distributed monthly community newsletters to convey important news and events to local families and leaders
Used Microsoft Word and other software tools to create documents and other communications
Education Specialist
United States Coast Guard
Buzzards Bay, United States
08.2016 - 06.2017
Met with parents and guardians to assist in understanding and supporting educational objectives, learning expectations and behavior standards
Increased participation and concentration while reinforcing classroom discipline by modeling acceptable behavior and respect for others
Conducted quarterly conferences with parents and students to review progress, adjust academic plans and renew enrollments
Leveraged knowledge of budget and educational designs to facilitate development of cost-effective educational programs
Planned, formulated and assessed goals, policies and activities designed to implement educational objectives and performance standards monthly
Manager
Five Guys Restaurant
Hyannis, United States
10.2015 - 08.2016
Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades
Onboarded new employees with training and new hire documentation
Maximized performance by monitoring daily activities and mentoring team members
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
Recruited and hired top performers to add talent and value to department
Patient Care Technician
DaVita
Channel View, United States
08.2013 - 05.2014
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements
Cleaned and disinfected hemodialysis machines, chairs, trays, room and equipment
Set up and operated dialysis machines for patients receiving treatment for kidney failure
Interacted effectively with patients, families, staff and other clinic department staff to deliver high level of customer service and teamwork