Sarah Whittle
Lancaster,NY
Summary
Accomplished Retail Store Manager with 6 years of leadership experience driving sales and developing high-performing teams. Expertise includes launching new stores from project phase to opening and achieving top performance metrics. Proficient in talent development, operational execution, and enhancing customer experiences.
Overview
6
6
years of professional experience
Work History
Store Manager
Bath and Body Works
Buffalo, Ny
09.2022 - Current
- Led store operations, focusing on sales performance, talent development, customer experience, merchandising, payroll, staffing, inventory, and operational execution. Successfully opened two new Bath & Body Works locations, managing the transition from the real-estate project through store opening and operational launch. Recruited, trained, coached, and developed associates and leaders, building a high-performing, results-driven team. Analyzed business trends and key performance indicators to identify opportunities and implement action plans that enhanced sales and customer engagement.
- Led Bath and Body Works store operations and daily sales floor execution.
- Coached associates on customer service, product knowledge, and selling behaviors.
- Scheduled staff to support traffic patterns, coverage, and store priorities.
Assistant Store Manager
Bath and Body Works
Amherst, Ny
09.2020 - 09.2022
- Led daily store operations for Bath and Body Works fragrance retail floor.
- Coached associates on customer service, product knowledge, and selling standards.
- Managed visual merchandising, seasonal displays, and fixture resets.
Education
Some College (No Degree) - Psychology
University At Buffalo
Buffalo , Ny Skills
- Retail operations
- Sales analysis
- Inventory control
- Payroll administration
- Scheduling and planning
- Team development
- Floorset execution
Timeline
Store Manager
Bath and Body Works
09.2022 - Current
Assistant Store Manager
Bath and Body Works
09.2020 - 09.2022
Some College (No Degree) - Psychology
University At Buffalo