Sarah Yoo
Ashburn,VA
Summary
Highly Motivated, Competitive, Goal Oriented, Dedicated, Organized and Very Personable. Professionally distinguished by commended performance and proven results. Experienced successful District Manager in all aspects of Food Service Leadership and Operations to maximize profit and minimize costs. Possesses 40 years of expertise in food industry. Strong believer in building Culture, People, and Systems.
Professional operations leader with strong track record in optimizing processes and driving organizational efficiency. Skilled in strategic planning, budget management, and cross-functional team leadership. Known for fostering collaboration, adapting to change, and achieving measurable results. Proficient in project management, resource allocation, and performance analysis. Reliable and results-focused, ready to make significant impact.
Overview
15
15
years of professional experience
Work History
Regional Director of Operations
Moe’s Southwest Grill
03.2024 - Current
- Ensured successful project completion by establishing clear objectives, milestones, and communication channels.
- Collaborated with other Regional Directors to share best practices, align strategies, and foster a spirit of teamwork across the organization.
- Set team and individual KPIs and provided regular, actionable feedback.
- Standardized operational procedures across all regional locations to ensure consistency in quality and performance.
- Led cross-functional teams to achieve company-wide goals and initiatives within the region.
- Managed to bring over 85% of company's profit.
District Leader
Moe’s Southwest Grill
03.2020 - 02.2024
- Supported principals in developing effective instructional leadership practices within their schools.
- Oversaw the hiring process for new staff, ensuring a diverse and highly qualified team of educators.
- Enhanced district performance by implementing data-driven strategies and streamlining processes.
- Created targeted professional development opportunities based on identified needs within the workforce, resulting in enhanced teacher effectiveness across the district.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Build Culture by retaining best team.
Multi-Unit General Manager
Moe's SW Grill
09.2015 - 02.2020
- Conducted regular audits of operational processes to identify areas for improvement or potential compliance risks.
- Led cross-functional teams in executing strategic initiatives that improved overall organizational efficiency.
- Established operational benchmarks for each unit location, driving consistency in service quality and customer satisfaction.
- Ensured consistent implementation of company policies and procedures through regular communication with all unit managers.
- Coordinated marketing efforts across units to drive customer engagement and increase sales revenue.
General Manager
Moe's SW Grill
03.2010 - 08.2015
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
Education
Business
Boston University
Skills
- Operational efficiency
- Data-driven decision making
- Workforce planning
- Cross-functional coordination
Languages
English
Korean
Timeline
Regional Director of Operations
Moe’s Southwest Grill
03.2024 - Current
District Leader
Moe’s Southwest Grill
03.2020 - 02.2024
Multi-Unit General Manager
Moe's SW Grill
09.2015 - 02.2020
General Manager
Moe's SW Grill
03.2010 - 08.2015
Business
Boston University
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