Sarah Beth Kostandin
Exeter
Summary
Organized and motivated professional with strong time management and organizational skills. Proven ability to adapt and contribute effectively in diverse environments. Committed to enhancing skills while driving company growth in entry-level roles. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
17
17
years of professional experience
Work History
Passport Specialist
US Government
Portsmouth
01.2008 - Current
- Process United States passport applications
- Assisted with customer requests and answered questions to improve satisfaction.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Provided excellent customer service at all times by responding promptly to inquiries.
- Submitted applications to relevant government agencies.
- Followed up with customers on application status updates.
- Researched information related to passports and visa regulations using online databases.
- Verified identity documents such as driver's license, birth certificate.
- Checked documentation accuracy and completeness.
Education
High School Diploma -
Exeter Area High School
Exeter, NH06-1997
Some College (No Degree) - General Studies
Stratham Community Technical College
Stratham, NH01-1998
Cosmetology License -
Empire Beauty School
Somersworth, NH01-2002
Skills
- Application processing
- Customer service
- Time management
- Team collaboration
- Communication skills
- Identity verification
- Document verification
- Attention to detail
- Problem solving
- Organizational skills
- Training & Development
- Excellent communication
- Data entry
- Verbal communication
- Problem resolution
- Flexible and adaptable
- Self-Directed
- Team building
- Critical thinking
- Research
Accomplishments
- Mission Impact Award April to June 2023 counter team
Timeline
Passport Specialist
US Government
01.2008 - Current
High School Diploma -
Exeter Area High School
Some College (No Degree) - General Studies
Stratham Community Technical College
Cosmetology License -
Empire Beauty School
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