Sarahi Bianca Lopez
Wilmington,North Carolina
Summary
I am a motivated individual with experience in retail sale. Proven track record of achieving sales goals, providing excellent customer services and consultation, and meeting customers needs. Possesses a comprehensive knowledge of products and services and excellent communication and interpersonal skills, I tend to be a hard-working student with knowledge og buyer awareness, credit operations, and distribution management. Aiming to leverage my abilities to successfully fit the vacancy on your team. Frequently praised for creative thinking by my peers, i can be relied upon to help your team achieve its goals.
Overview
2
2
years of professional experience
Work History
Sales Associate
American Eagle
08.2023 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Cashier
Harris Teeter
09.2022 - 12.2022
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Operated cash register to record transactions accurately and efficiently.
Parts Specialist
O'Reilly Auto Parts
01.2022 - 07.2022
- Tracked parts use and charged items to customer accounts for billing.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Inspected parts for defects, removing damaged parts and replacing with new ones.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Ordered parts from various distributors to fulfill demands.
Education
Bachelor of Arts - Criminology
University of North Carolina At Wilmington
Wilmington, NC12.2024
Associate of Arts -
Cape Fear Community College
Wilmington, NC12.2022
High School Diploma -
Pinecrest High School
Southern Pines, NC08.2022
Skills
- Register Operations
- Customer Satisfaction
- Special Assignments
- Refunds and Exchanges
- Team Contribution
- POS Systems
- Safety and Cleanliness Standards
- Adaptable and Flexible
- Excellent Multi-tasker
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
American Eagle
08.2023 - Current
Cashier
Harris Teeter
09.2022 - 12.2022
Parts Specialist
O'Reilly Auto Parts
01.2022 - 07.2022
Bachelor of Arts - Criminology
University of North Carolina At Wilmington
Associate of Arts -
Cape Fear Community College
High School Diploma -
Pinecrest High School
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