Summary
Overview
Work History
Education
Skills
Timeline
Generic

Benjamin Punzalan

Lake Elsinore

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Dedicated to maintaining full stocks of clean dishes and utensils to meet expected customer needs. Safety- and team-oriented with organized and efficient approach to handling simultaneous tasks. Seek challenging new role with opportunity to advance in fast-paced kitchen environment. Motivated kitchen worker ready to build foundation in food service. Eager to learn all kitchen roles and contribute to team success. Dependable, reliable and hardworking with basic cleaning, sanitizing and stock management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Energetic Deli Clerk highly trained in using computerized register and payment systems. Knowledgeable in large range of food types and party tray arrangements.

Overview

2
2
years of professional experience

Work History

Sales Associate

GUESS Factory
03.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Deli Clerk

Albertsons
09.2022 - 12.2022
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Cooked batches of food according to standard recipes.
  • Filled out daily shift log to record amount of food prepared, used and leftover.

Busser /Dishwasher

RA Sushi Bar And Restaurant
02.2022 - 05.2022
  • Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Kept work area clean, dry and free of debris to prevent incidents and accidents.
  • Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
  • Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
  • Paid close attention to instructions from supervisor to complete tasks on time.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or cutlery items used often by kitchen staff.

Sales Associate

Tractor Supply
10.2021 - 02.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.

Education

High School Diploma -

Elsinore High School
Wildomar, CA
06.2021

Skills

  • Food Preparation and Safety
  • Register Operations
  • Sales Expertise
  • Table Setting Knowledge
  • Proper Waste Disposal
  • Accurate Money Handling
  • Food Safety Standards
  • Stocking and Replenishing
  • Product and Service Sales
  • Money Handling
  • Product Promotion
  • Cash Register Operation
  • Customer Service
  • Excellent People Skills
  • Store Opening and Closing
  • Retail Loss Prevention

Timeline

Sales Associate

GUESS Factory
03.2023 - Current

Deli Clerk

Albertsons
09.2022 - 12.2022

Busser /Dishwasher

RA Sushi Bar And Restaurant
02.2022 - 05.2022

Sales Associate

Tractor Supply
10.2021 - 02.2022

High School Diploma -

Elsinore High School

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