Sarahi Lazo
Houston,TX
Summary
Dynamic Dental Treatment Coordinator with a proven track record at Pas Smiles, excelling in patient care coordination and treatment planning. Enhanced patient satisfaction through effective communication and comprehensive treatment options, leading to increased case acceptance rates. Skilled in HIPAA compliance and office administration, ensuring a safe and efficient dental environment.
Overview
8
8
years of professional experience
Work History
Dental Treatment Coordinator
Pas Smiles
03.2020 - 03.2025
- Collaborated closely with dentists to develop customized treatment plans tailored specifically to each individual''s needs.
- Enhanced patient satisfaction by effectively managing treatment plans and addressing concerns.
- Improved patient experience by providing excellent customer service and establishing rapport with clients.
- Increased case acceptance rates by presenting comprehensive treatment options and financial arrangements to patients.
- Assisted dentists in delivering optimal care through thorough documentation of patient histories and treatment progress.
- Promoted oral health education among patients through informative discussions on proper hygiene practices and preventive measures.
Dental Assistant and Front Desk
Paige Orthodontics
02.2017 - 03.2020
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Education
Associate of Applied Science -
Lone Star College
Houston, TX12-2020
Skills
- HIPAA compliance
- Office administration
- Phone etiquette
- Insurance verification
- Patient care coordination
- Treatment Planning
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Dental Treatment Coordinator
Pas Smiles
03.2020 - 03.2025
Dental Assistant and Front Desk
Paige Orthodontics
02.2017 - 03.2020
Associate of Applied Science -
Lone Star College
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