I have 20 years of experience in a medical setting, and have utilized my education in health information to prepare me to be an accurate and customer focused health professional. I am also a people person who works well with others.
I was responsible for managing the switchboard by answering all incoming calls and forwarding them to the appropriate departments, or assisting the caller with the information they requested. I also monitored the fire, code blue, and various other alarms and made overhead announcements as needed. I was responsible for calling in the surgery team and on-call employees when directed by the nursing supervisor.
I was responsible for registering emergency room patients, and entering their demographic and insurance information into the computer, as well as collecting co-pays. I also admitted patients to the floor as directed by the nursing staff, and acquired the necessary signatures on paperwork.
I was responsible for reviewing inpatient medical charts and assigning the appropriate diagnosis and procedure codes for billing purposes.
Medical Terminology
Typing
Word and Excel
Customer Service
Team Player
R.H.I.T. (not current)
Registered Health Information Technologist
Passed National Exam in Grand Rapids, MI (May 2002)