SARAHLYNN LEVINE
Erath
Summary
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
9
9
years of professional experience
Work History
Office Manager
GUIDRY EYE CARE
05.2024 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
Optician/Receptionist
Guidry Eye Care
03.2023 - Current
- Interpreting prescriptions written by optometrists and ophthalmologists
- Helping patients select eyeglasses, lens treatments, and collect eye measurements
- Tracking orders, frame inventory, lens inventory and prescriptions in records
- Pulling insurance benefits, explain insurance benefits, and file claims to a third party payer
- Assisting doctor in patient prep, take the history, verify prescriptions, check visual acuity, and run the additional test as needed
- Increased sales through personalized frame recommendations based on facial features, lifestyle needs, and fashion preferences.
- Provided exceptional customer service by promptly addressing questions or concerns regarding eyewear purchases or insurance claims.
Optician
Guidry Eye Care
03.2023 - Current
- Interpreting prescriptions written by optometrists and ophthalmologists
- Helping patients select eyeglasses, lens treatments, and collect eye measurements
- Tracking orders, frame inventory, lens inventory and prescriptions in records
- Pulling insurance benefits, explain insurance benefits, and file claims to a third party payer
- Assisting doctor in patient prep, take the history, verify prescriptions, check visual acuity, and run the additional test as needed
Clerk
Thriftyway Pharmacy
02.2017 - Current
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
- Answered questions about store policies and concerns to support positive customer experiences
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Cashier
ROBIES
12.2015 - 02.2017
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Checked prices for customers and processed items sold by scanning barcodes
- Used cash registers and POS systems to request and record customer orders and compute bills
Education
High School Diploma -
Abbeville High School
Abbeville, LA05-2016
Skills
- Medical Terminology
- Practice In Optometric Settings
- Problem-Solving
- Personnel Management
- Vendors
- Office management
- Customer service
- Scheduling and calendar management
- Detail Oriented
- Point of Sale Knowledge
- Mail handling
- Sales expertise
- Cash Management
- Bookkeeping
- Telephone etiquette
- Customer satisfaction
Timeline
Office Manager
GUIDRY EYE CARE
05.2024 - Current
Optician/Receptionist
Guidry Eye Care
03.2023 - Current
Optician
Guidry Eye Care
03.2023 - Current
Clerk
Thriftyway Pharmacy
02.2017 - Current
Cashier
ROBIES
12.2015 - 02.2017
High School Diploma -
Abbeville High School
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