Sarai Dominguez
Macomb,MI
Summary
Dynamic professional with a strong work ethic and integrity, experienced in customer service at McDonald's. Proven ability to enhance customer satisfaction through effective communication and conflict resolution. Skilled in cash handling and POS operations, consistently achieving departmental goals while fostering a motivated team environment. Bilingual, ensuring diverse customer engagement.
Overview
2026
2026
years of professional experience
Work History
Cashier
Dollar Tree Stores
Manager
McDonald's Restaurant
08.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Money administrative.
Overnight Stocker
Walmart
11.2020 - 09.2021
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Education
No Degree -
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Cash handling and management
- Order taking
- Refunds and exchanges
- POS system operations
- Speak two languages
Languages
Spanish
Native or Bilingual
Timeline
Manager - McDonald's Restaurant
08.2023 - Current
Overnight Stocker - Walmart
11.2020 - 09.2021
Cashier - Dollar Tree Stores
Escuela Secundaria General “centeotl” - No Degree,
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