Sarai Licon
Monahans,TX
Summary
Dynamic and detail-oriented professional with extensive experience in customer service. Proven ability to enhance guest satisfaction through effective communication and front office management. Skilled in cash handling and appointment scheduling, consistently delivering outstanding service while maintaining a welcoming environment. Strong team player with excellent organizational skills. Very quick learner if o don’t understand something right away
Overview
2025
2025
years of professional experience
Work History
Front Desk Receptionist
Main Stay Suites
Odessa, TX
01.2023 - 12.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Bartender
Backyard Bar and Grill
Monahans, TX
01.2022 - 12.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Front Desk Receptionist
Comfort Inn & Suites
Monahans, TX
01.2021 - 12.2022
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Cashier
Thirst Ts
Monahans, TX
01.2020 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Thirst Ts
Monahans, TX
01.2019 - 12.2020
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Bartender
Idc Bar and Grill
Monahans, TX
2018 - 2020
Education
Monahans High School
Monahans, TX05.2015
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Data entry
- Team collaboration
- Verbal and written communication
- Administrative skills
- Office organization
- File organization
- Hospitality services
- Front office management
- Work prioritization
- Sensitive information handling
- Administrative support
- Issue handling
- Skilled in software
- Technical support
- Word processing
Timeline
Front Desk Receptionist
Main Stay Suites
01.2023 - 12.2024
Bartender
Backyard Bar and Grill
01.2022 - 12.2023
Front Desk Receptionist
Comfort Inn & Suites
01.2021 - 12.2022
Cashier
Thirst Ts
01.2020 - 12.2021
Thirst Ts
01.2019 - 12.2020
Bartender
Idc Bar and Grill
2018 - 2020
Monahans High School