Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic

Sa'rai Nelson

Summary

Skilled in customer service, adept at creating attractive displays and fostering strong relationships. Contributing significantly to team success and operational efficiency. Versatile team member offering, adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Resourceful with experience in providing quality care to children of all ages. Skilled in creating age-appropriate activities to encourage physical, emotional and social development. Enjoys developing positive relationships with children and families. Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Merchandise Associate

Marshalls & HomeGoods
05.2024 - Current
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Greeted, serviced, and thanked all customers.
  • Created attractive displays to promote items.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.

Team Member

Urban Air
06.2023 - 01.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted customers in selecting merchandise best suited to needs.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Monitored and verified all merchandise was properly priced and labeled.

Education

No Degree - Certified Nursing Assisting

Hodgson Vo-Tech
2575 Glasgow Ave, Newark, DE 19702
06.2025

Skills

  • Retail experience
  • Store Organization
  • Cash Management
  • Visual Merchandising
  • Sales abilities
  • Active listener
  • Reliable and punctual
  • Friendly and outgoing
  • Customer Relationship Management (CRM)
  • Team Collaboration
  • Problem-Solving
  • Critical Thinking
  • Clear Communication
  • Customer Service
  • Quality Assurance
  • Originality and Creativity
  • Relationship Building
  • Idea Brainstorming
  • CPR training
  • Patience and Empathy
  • Activity Planning
  • Hygiene and Cleanliness
  • Positive Reinforcement
  • Childcare

Accomplishments

  • Inductee of the National Honor Society at Hodgson Vo-Tech.
  • Placed in 6th for the HOSA Medical Terminology competition.
  • Volunteered at 2 blood drives along with my Nurse Tech. classmates


Affiliations

  • National Honors Society
  • HOSA

Certification

CPR Certified


Timeline

Merchandise Associate

Marshalls & HomeGoods
05.2024 - Current

Team Member

Urban Air
06.2023 - 01.2024

No Degree - Certified Nursing Assisting

Hodgson Vo-Tech
Sa'rai Nelson