Sarai Nieto
Laredo,TX
Summary
Detail-oriented customer-focused professional with experience in sales, customer service, and high-volume environments. Strong background in handling transactions, resolving customer issues, and maintaining accurate records. Proven ability to communicate effectively, and build positive customer relationships. Seeking to leverage strong interpersonal and problem-solving skills in a growth-oriented role. Willing to learn on the job and capable of adapting quickly.
Overview
8
8
years of professional experience
Work History
Cashier
Whatabuger
Laredo, TX
10.2020 - Current
- Deliver fast, accurate service in a high-volume environment
- Handle cash transactions and maintain register accuracy
- Resolve customer concerns with professionalism and efficiency
- Collaborate with team members to maintain smooth operations
- Deliver efficient service while managing multiple responsibilities simultaneously
Customer Service Representative
Concentrix
Laredo, TX
08.2018 - 08.2019
- Managed high call volumes while maintaining strong customer satisfaction
- Assisted customers with inquiries, complaints, and account issues
- Demonstrated active listening and problem-solving skills
- Maintained detailed records of customer interactions
- Met performance expectations in a deadline-driven environment
Education
United High School
Laredo, TXSkills
- Customer Service
- Communication
- Cash Handling
- Conflict Resolution
- Sales & Client Relations
- Time Management & Multitasking
- Teamwork
- Attention to Detail
Timeline
Cashier
Whatabuger
10.2020 - Current
Customer Service Representative
Concentrix
08.2018 - 08.2019
United High School