Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarai Ramos

Passaic,NJ

Summary

Mechanical Engineering student at Passaic County Community College, adept in customer service and data management, with a strong emphasis on precision and efficiency. Known for a friendly nature and willingness to assist others, I prioritize delivering exceptional service to customers. Proficient in managing complex projects and dedicated to contributing to dynamic endeavors while advancing professionally.

Overview

Work History

Customer Service/Date Entry

A1 Tablecloth
Hackensack
  • Nurtured strong professional bonds with clients, consistently exceeding expectations to cater to their individual requirements.
  • Provided tailored assistance to customers, guiding them through product selections and ensuring satisfaction with their choices.
  • Streamlined the process of entering sales orders into databases, guaranteeing accuracy and promptness to meet customer needs effectively.
  • Delivered exceptional customer support via phone and email channels, promptly addressing inquiries with a courteous and helpful approach.
  • Prioritized client satisfaction by promptly attending to their requests, resulting in consistently high levels of customer contentment.
  • Managed incoming customer calls with a focus on providing comprehensive information regarding product availability, pricing, and order status, enhancing overall customer experience.

Clerical Assistant

River Drive Surgery & Laser Center
Elmwood
  • Ensured precise and organized data management across various software platforms, enhancing efficiency and accessibility to better serve customer inquiries and needs.
  • Managed meticulous organization of patient paperwork for upcoming surgeries, ensuring a smooth and stress-free experience for patients and medical staff.
  • Facilitated the timely and accurate entry of orders into the company's software system, optimizing workflow efficiency to meet customer demands and expectations.
  • Recorded and meticulously organized eye surgery information in databases, improving accessibility and accuracy to support medical staff in providing personalized care and assistance to patients.

Education

Mechanical Engineering -

Passaic County Community College
01.2025

Skills

  • Customer Service
  • Interpersonal Communication
  • Problem-Solving
  • Adaptability
  • Teamwork
  • Spanish (Conversational)
  • Microsoft Office
  • Fast Learner
  • Attention to Detail

Timeline

Customer Service/Date Entry

A1 Tablecloth

Clerical Assistant

River Drive Surgery & Laser Center

Mechanical Engineering -

Passaic County Community College
Sarai Ramos