Mechanical Engineering student at Passaic County Community College, adept in customer service and data management, with a strong emphasis on precision and efficiency. Known for a friendly nature and willingness to assist others, I prioritize delivering exceptional service to customers. Proficient in managing complex projects and dedicated to contributing to dynamic endeavors while advancing professionally.
Work History
Customer Service/Date Entry
A1 Tablecloth
Hackensack
Nurtured strong professional bonds with clients, consistently exceeding expectations to cater to their individual requirements.
Provided tailored assistance to customers, guiding them through product selections and ensuring satisfaction with their choices.
Streamlined the process of entering sales orders into databases, guaranteeing accuracy and promptness to meet customer needs effectively.
Delivered exceptional customer support via phone and email channels, promptly addressing inquiries with a courteous and helpful approach.
Prioritized client satisfaction by promptly attending to their requests, resulting in consistently high levels of customer contentment.
Managed incoming customer calls with a focus on providing comprehensive information regarding product availability, pricing, and order status, enhancing overall customer experience.
Clerical Assistant
River Drive Surgery & Laser Center
Elmwood
Ensured precise and organized data management across various software platforms, enhancing efficiency and accessibility to better serve customer inquiries and needs.
Managed meticulous organization of patient paperwork for upcoming surgeries, ensuring a smooth and stress-free experience for patients and medical staff.
Facilitated the timely and accurate entry of orders into the company's software system, optimizing workflow efficiency to meet customer demands and expectations.
Recorded and meticulously organized eye surgery information in databases, improving accessibility and accuracy to support medical staff in providing personalized care and assistance to patients.