Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Transportation Dispatcher
GM Pro Carriers
04.2018 - 10.2022
Streamlined dispatch operations by implementing efficient scheduling and route planning strategies.
Enhanced on-time delivery rates with precise coordination of driver assignments and schedules.
Reduced fuel costs by optimizing routes and monitoring vehicle performance for maintenance needs.
Increased customer satisfaction through timely communication and accurate shipment tracking updates.
Collaborated with drivers to address any issues or concerns, fostering positive working relationships.
Implemented new software systems for dispatch management, improving overall operational productivity.
Developed strong relationships with clients through proactive communication and problem-solving support.
Negotiated contracts with carriers to secure the most cost-effective transportation solutions for customers'' needs.
Checked that each scheduled route was appropriately covered by delivery drivers.
Answered phone calls and responded to customer emails.
Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.