Saraiah Williams
Port Saint Lucie,FL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Denise Non-Medical Transport
2022.06 - 2023.03
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Answered constant flow of customer calls with minimal wait times.
- Handled customer inquiries and suggestions courteously and professionally.
Customer Service Cashier
Blaze Pizza
2021.02 - 2022.03
- Handled cash with high accuracy and took care to check bills for fraud.
- Answered product questions using knowledge of sales and store promotions.
- Worked with floor team and managers to meet wide range of customer needs.
- Counted money in drawers at beginning and end of each shift.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Resolved customer complaints and maintained clean and tidy checkout area.
Education
High School Diploma -
Fort Pierce Central High School
Fort Pierce, FL06.2022
Skills
- Stocking and Replenishing
- Stockroom Procedures
- Microsoft Excel
- Active Listening
- Grammar
- Sales Expertise
- Retail Sales Customer Service
- Credit Card Payment Processing
- Money Handling Abilities
- Order Fulfillment
- Clerical Support
- Customer Service
- Refund Processing
Timeline
Customer Service Representative
Denise Non-Medical Transport
2022.06 - 2023.03
Customer Service Cashier
Blaze Pizza
2021.02 - 2022.03
High School Diploma -
Fort Pierce Central High School
Similar Profiles
Cynthia WilsonCynthia Wilson
Business Office Manager at Denise Non Medical Transportation LLCBusiness Office Manager at Denise Non Medical Transportation LLC
Joanna DuranJoanna Duran
Non-Emergency Transportation Driver at Native Star Medical Transport/Alrahma MedicalNon-Emergency Transportation Driver at Native Star Medical Transport/Alrahma Medical
Jenise TurnerJenise Turner
Caregiver at Denise Home HealthCaregiver at Denise Home Health