Saraiah Williams
Port Saint Lucie,FL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Denise Non-Medical Transport
06.2022 - 03.2023
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Answered constant flow of customer calls with minimal wait times.
- Handled customer inquiries and suggestions courteously and professionally.
Customer Service Cashier
Blaze Pizza
02.2021 - 03.2022
- Handled cash with high accuracy and took care to check bills for fraud.
- Answered product questions using knowledge of sales and store promotions.
- Worked with floor team and managers to meet wide range of customer needs.
- Counted money in drawers at beginning and end of each shift.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Resolved customer complaints and maintained clean and tidy checkout area.
Education
High School Diploma -
Fort Pierce Central High School
Fort Pierce, FL06.2022
Skills
- Stocking and Replenishing
- Stockroom Procedures
- Microsoft Excel
- Active Listening
- Grammar
- Sales Expertise
- Retail Sales Customer Service
- Credit Card Payment Processing
- Money Handling Abilities
- Order Fulfillment
- Clerical Support
- Customer Service
- Refund Processing
Timeline
Customer Service Representative
Denise Non-Medical Transport
06.2022 - 03.2023
Customer Service Cashier
Blaze Pizza
02.2021 - 03.2022
High School Diploma -
Fort Pierce Central High School
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