Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Saraiah Williams

Port Saint Lucie,FL

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Denise Non-Medical Transport
06.2022 - 03.2023
  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Answered constant flow of customer calls with minimal wait times.
  • Handled customer inquiries and suggestions courteously and professionally.

Customer Service Cashier

Blaze Pizza
02.2021 - 03.2022
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Answered product questions using knowledge of sales and store promotions.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Counted money in drawers at beginning and end of each shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Resolved customer complaints and maintained clean and tidy checkout area.

Education

High School Diploma -

Fort Pierce Central High School
Fort Pierce, FL
06.2022

Skills

  • Stocking and Replenishing
  • Stockroom Procedures
  • Microsoft Excel
  • Active Listening
  • Grammar
  • Sales Expertise
  • Retail Sales Customer Service
  • Credit Card Payment Processing
  • Money Handling Abilities
  • Order Fulfillment
  • Clerical Support
  • Customer Service
  • Refund Processing

Timeline

Customer Service Representative

Denise Non-Medical Transport
06.2022 - 03.2023

Customer Service Cashier

Blaze Pizza
02.2021 - 03.2022

High School Diploma -

Fort Pierce Central High School
Saraiah Williams