Saramanta A Avila

• Prepared and mailed invoices to customers, processed payments and documented account updates.
• Responded to inbound inquiries regarding accounts and payments.
• Submitted cash and check deposits and generated cash receipts to record money received
• Place invoices into dispute per clients request

• Help Facilitate transcript/record request to production blankContentIdentifier•Account maintenance such as COD,insurance defense ,strategic etc

• Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
• Answered customers' questions regarding products, prices and availability.
• Set up new accounts, established customer credit, and set up payment methods.
• Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects.
• Answered product questions with up-to-date knowledge of sales and store promotions.

• Used POS system to process sales, returns, online orders and gift card activations.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Built strong client relationships and provided high value-adding services, resulting in increased company market share.
• Contacted customers to immediately find resolutions for escalated issues.
• Reported sales data to upper management for review.