Sarena McLean
Seattle,wa
Summary
Dynamic and dedicated professional with a strong work ethic and integrity, honed at Masterpark Airport Parking. Proven ability in cash handling and delivering exceptional customer service, resolving inquiries with patience and empathy. Recognized for optimizing operations and ensuring guest satisfaction in high-pressure environments. Quick learner committed to maintaining safety and efficiency.
Overview
4
4
years of professional experience
Work History
Cashier
Masterpark Airport Parking
SeaTac, WA
04.2023 - 03.2025
- Provided fast, friendly, and accurate customer service in a high-volume parking facility.
- Processed cash, credit, and mobile payments efficiently while maintaining balanced cash drawers.
- Handled customer inquiries and resolved issues related to parking, billing, and validation with professionalism.
- Coordinated with valet and parking attendants to ensure smooth vehicle flow and guest satisfaction.
- Maintained cleanliness and organization of the cashier booth and work area.
- Adhered to company policies, safety procedures, and cash-handling protocols.
Package Handler
UPS
Seattle, WA
11.2020 - 05.2023
- Sorted, scanned, and loaded packages efficiently into air containers.
- Ensured timely and accurate handling of time-sensitive packages bound for air transport.
- Collaborated with team members to meet strict departure schedules and optimize space within each container.
- Inspected packages for damage and verified proper labeling before loading.
- Maintained a clean and organized work area in a fast-paced warehouse environment.
- Adhered to all safety protocols and procedures to ensure safe handling of freight and equipment.
Education
Evergreen High School
Seattle, WASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Quick learner
- Cash handling
Timeline
Cashier
Masterpark Airport Parking
04.2023 - 03.2025
Package Handler
UPS
11.2020 - 05.2023
Evergreen High School