Saret Bermeo
Salinas,CA
Summary
Dedicated Customer Service Specialist with a proven ability to prioritize and multi-task in a fast-paced environment. Strong team player with the flexibility to work independently.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Oportun Inc
Salinas, CA
12.2017 - 02.2024
- Welcome members upon arrival
- Verify appointment times, update member records, and direct members to appropriate areas.
- Verify members through ID check
- Analyzed member financial details for service qualification
- Processed daily volume of application registrations efficiently
- Reviewed contracts, interpreted terms for clarity, obtained informed consent
Barista
Starbucks, Barista
Salinas
01.2016 - 12.2018
- Interacted with customers daily, taking orders, providing recommendations, and resolving inquiries.
- Maintained consistent accuracy under high-volume conditions
- Maintained a clean and organized workspace.
- Successfully contributed to a team-oriented environment, fostering cooperation and communication.
Education
Associate of Arts - Psychology
Hartnell College
Salinas, CA06-2027
Skills
- Appointment Scheduling
- Data Collection
- Data Entry
- Call center experience
- Customer Relations
- Microsoft Office expertise
- Reading Comprehension
- Recordkeeping strengths
- Active Listening
- Account updating
- Scheduling
- Typing proficiency
- Typing 72 WPM
Languages
Spanish
Full Professional
Affiliations
Proficient in Microsoft Office Suite,
strong communication and problem-solving skills.
Accomplishments
- Obtained A store team lead position
- Passed all company Audit with certification
Timeline
Customer Service Representative
Oportun Inc
12.2017 - 02.2024
Barista
Starbucks, Barista
01.2016 - 12.2018
Associate of Arts - Psychology
Hartnell College
Similar Profiles
Lorena CarbajalLorena Carbajal
Customer Service Representative at Oportun IncCustomer Service Representative at Oportun Inc
Heidi BarronHeidi Barron
VP of Store Development, Facilities & Procurement at OportunVP of Store Development, Facilities & Procurement at Oportun
Carmen AraujoCarmen Araujo
Loyalty Representative at OportunLoyalty Representative at Oportun
Andrea RomeroAndrea Romero
Registered Dental Assistant at Clinica De Salud Del Valle De Salinas - Csvs CommuRegistered Dental Assistant at Clinica De Salud Del Valle De Salinas - Csvs Commu
Aleshai TapiaAleshai Tapia
Branch Support Representative at PenFed Credit UnionBranch Support Representative at PenFed Credit Union