Sarissa Parker

• Maintained accurate patient charts and medical records.
• Cleaned and sterilized instruments, equipment and surfaces.
• Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
• Cared for patients by providing personal assistance and ambulation.
• Utilized medical software to document and track patient progress.

• Aided in development and betterment of patient management and workflow processes.
• Provided complete patient assessments and communicated with patients to understand medical histories.
• Managed office activities by maintaining communication between clients, tracking records and filing all documents.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with minimal wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.

• Coordinated merchandising of new products, including displays, signage and sales enablement.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
• Exhibited excellent people skills during interaction with employees and customers.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Reviewed reports of cash and operations to effectively control store inventory.
• Completed daily paperwork and computer entry of sales data as established by management.

• Contributed to team success by completing jobs quickly and accurately.
• Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
• Greeted customers promptly and took orders to keep flow of traffic moving.
• Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
• Consistently provided friendly service to promote better customer engagement.
• Maintained high standards of customer service in high-volume, fast-paced operations.

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