Sarita Dhamala
Liberty township,Ohio
Summary
Reliable and organized professional with extensive customer service experience. Proven track record of providing exceptional service to all customers. Possesses excellent communication and problem-solving skills. Committed to delivering quality service and providing a positive customer experience.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Clarkson Eyecare
09.2024 - 10.2025
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Scanned and verified photo IDs and insurance cards to ensure accurate patient records and smooth check-in processes.
Front Desk Receptionist Intern
Christ hospital
07.2022 - 05.2023
- Developed strong organizational and time management skills by completing multiple tasks simultaneously
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary
- Maintained an organized front desk area, ensuring all forms were up to date and available for visitors
- Performed data entry and administrative duties such as filing, scanning documents, updating databases
- Handled multi-line phone system and promptly transferred calls
- Scheduled appointments for clients using office calendar system and provided updates on changes or cancellations when needed
- Answered questions about company location and hours of operation.
Education
High School Diploma -
Lakota West High Scholol
Cincinnati, Ohio05-2022
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
Timeline
Front Desk Receptionist
Clarkson Eyecare
09.2024 - 10.2025
Front Desk Receptionist Intern
Christ hospital
07.2022 - 05.2023
High School Diploma -
Lakota West High Scholol