Sarita Yuthasunthorn
Flowery Branch,GA
Summary
Someone who thrives on setting goals and succeeding. Can work in quick environments and get tasks done. Great customer service skills and positive attitude.
Overview
9
9
years of professional experience
Work History
Server
Satto Thai & Sushi Bar
09.2017 - Current
- Delivered exceptional customer service in high-pressure dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Monitored dining area for cleanliness and organization, adhering to health and safety standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Bottle Server
Encore
10.2021 - 01.2024
- Managed beverage orders efficiently, coordinating with bartenders to streamline service during peak hours.
- Trained new staff on service protocols and menu knowledge, enhancing team performance and consistency.
- Increased overall sales by upselling premium bottles, mixers, and additional services.
- Enhanced customer experience by providing exceptional bottle service and attending to their needs promptly.
- Collaborated with bartenders and managers to ensure timely delivery of orders.
- Provided excellent communication and conflict resolution skills when dealing with dissatisfied customers, ultimately preserving the venue''s reputation.
Team Member
SkyZone Entertainment
06.2016 - 08.2017
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Trained new team members on safety protocols and operational procedures.
- Team collaborations
- Safety supervision
- Enforcing rules and responding quickly to guest needs
Education
High School Diploma - CNA
North Georgia Nursing Academy
Oakwood, GA09-2025
High School Diploma - Esthetician
Paul Mitchell The School Esani
Roswell, GA12-2019
GED -
Gwinnett Technical College
Lawrenceville, GA09-2017
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Customer service
- Menu memorization
- Safe food handling
- Cleanliness standards
Timeline
Bottle Server
Encore
10.2021 - 01.2024
Server
Satto Thai & Sushi Bar
09.2017 - Current
Team Member
SkyZone Entertainment
06.2016 - 08.2017
High School Diploma - CNA
North Georgia Nursing Academy
High School Diploma - Esthetician
Paul Mitchell The School Esani
GED -
Gwinnett Technical College