Summary
Work History
Education
Skills
Timeline
Generic
Sarra Patterson

Sarra Patterson

Houston,TX

Summary

Detail-oriented and customer-focused professional with experience in service coordination, scheduling, and client relations. Proven ability to manage high-volume requests, resolve issues efficiently, and deliver excellent customer experiences.

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Work History

Customer Service Representative

WhiteWater Express Car Wash
Houston, TX
  • Maintained accurate customer records, including memberships, account updates, and transaction documentation to support organized daily operations.
  • Processed payments and managed billing inquiries while ensuring accuracy and efficiency in all customer transactions.
  • Resolved customer concerns by providing clear communication, addressing service issues, and delivering a positive customer experience.

Maintenance Coordinator

Action Generator
Houston, TX
  • Coordinated service schedules and assigned technician work orders to ensure timely completion of maintenance requests and efficient daily operations.
  • Ordered parts, tracked inventory levels, and maintained availability of materials needed for repairs and preventative maintenance.
  • Managed warranty claims, maintained service records, and documented maintenance activity to support accurate record keeping and follow-up.

Document Control Specialist

Oil and Gas Industry
  • Managed technical documentation for control center projects, ensuring timely processing, tracking, and distribution of project records.
  • Reviewed documents for accuracy, completeness, and compliance with company and industry standards.
  • Maintained organized document control systems to support record retention, version control, and project accessibility.

Medical Records Clerk

Hospitality ER
Tyler, Texas
  • Organized patient records for efficient retrieval and management.
  • Processed medical data using electronic health record systems.
  • Maintained confidentiality of sensitive patient information at all times.

Medical Assistant

Primary Care Physicians
Houston
  • Assisted healthcare providers with patient examinations and procedures.
  • Managed patient scheduling and maintained appointment calendars efficiently.
  • Collected and documented patient medical histories accurately.

CPR Certified

Primary Care Physicians
Houston

Basic Life Support

Primary Care Physicians
  • Assessed medical needs of patients and provided basic life support measures as needed.
  • Utilized advanced cardiac life support (ACLS) and basic life support (BLS) techniques during critical situations.

Education

HIGH SCHOOL DIPLOMA -

Skills

  • Organization
  • Attention to Detail
  • Time Management
  • Adaptability
  • Communication
  • Microsoft Office
  • Outlook
  • Word
  • Document Management Systems
  • Billing Platforms
  • Document Control
  • Scheduling & Coordination
  • Customer Relations
  • Record Keeping
  • Maintenance Coordinator
  • Electronic health records
  • Patient scheduling
  • Document management
  • Customer service
  • Service coordination
  • Data entry
  • Record keeping
  • Effective communication
  • Regulatory compliance
  • Medical data processing
  • Technical documentation

Medical records

Patient relations

CPR certified

Hippa compliance

Vitals collections and documentation

Clearly communication

Clear communication

Timeline

Document Control Specialist

Oil and Gas Industry

Maintenance Coordinator

Action Generator

Customer Service Representative

WhiteWater Express Car Wash

Medical Records Clerk

Hospitality ER

Medical Assistant

Primary Care Physicians

CPR Certified

Primary Care Physicians

Basic Life Support

Primary Care Physicians

HIGH SCHOOL DIPLOMA -

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Sarra Patterson