Results driven professional with extensive experience in business management and operations. Expertise in project management and team collaboration, consistently implementing process improvements that enhance productivity and customer satisfaction. Proven track record of optimizing workflows to achieve operational excellence.
Overview
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1
Language
1
1
Certification
5
5
years of professional experience
Work History
Sales Associate
Home Depot
Plano, Texas
09.2021 - 12.2021
Enhanced customer service by assisting with product selection and inquiries.
Guided customers in locating products, delivering tailored recommendations and answers.
Welcomed customers at store entrance, providing exceptional service throughout visit.
Operated cash register, ensuring accurate processing of transactions.
Maintained organized merchandise displays and ensured stock availability at all times.
Collaborated with team members to streamline store operations and improve efficiency.
Participated in inventory management and restocking efforts to optimize product availability.
Restaurant Manager
Dos Amigos Mexican Restaurant
Frisco, Texas
01.2022 - 03.2024
Oversaw daily restaurant operations, ensuring efficient staff workflow and service delivery.
Managed scheduling, budgeting, and inventory control for optimal restaurant performance.
Trained and supervised team members to uphold service standards and procedures.
Scheduled staff shifts strategically during peak dining hours for maximum coverage.
Coordinated supply orders with vendors while overseeing inventory management.
Implemented health and safety regulations to maintain compliance throughout the restaurant.
Collaborated with kitchen staff to ensure timely meal preparation and service.
Resolved customer complaints promptly to sustain high satisfaction levels.
Operations Specialist
Profit Raja LLC
Plano, Texas
06.2026 - Current
Implemented process improvements that increased operational efficiency and ensured compliance.
Analyzed operational data to identify trends, recommending necessary adjustments.
Coordinated daily operations, optimizing workflow across departments.
Facilitated interdepartmental communication to resolve operational issues swiftly.
Provided training and guidance on operational procedures, policies, and regulations.
Assisted in developing standard operating procedures for various tasks.
Collaborated with team members to create effective training materials and resources.