Sarymar Bernard Cortes
Jacksonville
Summary
Committed to delivering effective communication and productivity while being focused on executing seamless experiences that align with company culture. Known for authenticity, developing strong relationships, and maintaining productive workflows in fast-paced environments. Adaptable and self-driven, with the ability to work independently while contributing positively to team success and continuously pursuing personal and professional growth. Focused on bringing consistent results through a tenacious and hard-working approach.
Overview
7
7
years of professional experience
Work History
Market Leasing Specialist
Mid America Apartments
11.2025 - Current
- Create memorable first impressions by representing company culture to prospective and current residents. Collaborate closely with the office team to maintain a welcoming, well-managed community while highlighting its value as a place to call home. Guide applicants through the leasing and screening process to support occupancy goals, ensuring full compliance with Fair Housing laws and company policies. Contribute to resident activities that foster a strong sense of community, while maintaining clear communication and strong attention to detail across multiple management teams.
Receptionist
Cheddars Scratch Kitchen
02.2019 - 11.2025
- Manage reservation systems and communication lines with efficiency while delegating tasks to teammates and support the flow of business at high volumes. Lead comprehensive training of new team members and prepared them for tests independently, monitoring progress to ensure performance and productivity. Collaborate with management to reach sales goals, improve table turns, and uphold service standards to achieve an overall performance index of 90% or higher.
Education
Associate of Arts -
Florida State College At Jacksonville
Jacksonville,FLSkills
- Resourceful
- Microsoft Word/ Excel
- Team Collaboration
- Community engagement
- Time management
- Problem Resolution
- Reliability
- Task prioritization
- Conflict resolution
Timeline
Market Leasing Specialist
Mid America Apartments
11.2025 - Current
Receptionist
Cheddars Scratch Kitchen
02.2019 - 11.2025
Associate of Arts -
Florida State College At Jacksonville