Sasha-Ann Sookram
Dallas ISD – Seagoville P-TECH Program
Cutler Bay,USA
1
Certification
20
years of professional experience
Strategic operations and program management leader with more than 19 years of experience leading large-scale programs, managing cross-functional teams, improving operational performance, and driving measurable organizational results. Proven ability to lead change initiatives, oversee budgets, improve KPIs, strengthen stakeholder relationships, manage compliance, and implement systems that increase efficiency and organizational performance. Recognized for transforming underperforming programs through data-driven decision-making, continuous improvement, and collaborative leadership.
Operations management professional with strong expertise in streamlining processes, optimizing resources, and driving results. Proven ability to lead cross-functional teams, adapt to changing needs, and implement strategic initiatives. Skilled in project management, process improvement, and vendor relations. Known for fostering collaboration, reliability, and achieving targets.
Work History
Operations & Program Manager
4 Years- Directed all operational, strategic, and program management functions for a nationally recognized college and career readiness initiative serving hundreds of students, faculty, higher education partners, and community stakeholders.
- Selected Accomplishments
- Increased program completion rates from 71% to 87%
- Doubled organizational output by increasing associate degree completion from 30 to 64 graduates
- Maintained 100% program completion (graduation) throughout tenure
- Earned Texas Education Agency "Designated with Distinction" recognition
- Achieved over 90% employee retention
- Managed annual operational budget including instructional resources, vendor relationships, events, recruitment, and program initiatives
- Designed performance dashboards and progress monitoring systems that significantly improved organizational outcomes
- Led weekly executive planning meetings focused on KPIs, operational performance, and strategic planning
- Coordinated partnerships with Dallas College, community organizations, and industry partners
- Planned large-scale stakeholder engagement initiatives, executive meetings, public events, and community outreach
- Managed multiple concurrent projects while ensuring regulatory compliance and operational excellence
Program Operations & Compliance Manager
4 Years 11 Months- Led operational compliance, performance improvement, and specialized program management across multiple departments while serving on executive leadership committees.
- Key Accomplishments
- Maintained 100% compliance across state audits, federal reporting, and regulatory requirements
- Exceeded organizational performance targets by 39%
- Improved organizational performance metrics by increasing key success indicators from 11.6% to 21.4%
- Collaborated with executive leadership to analyze organizational data and implement improvement initiatives
- Managed complex compliance cases involving attorneys, advocates, and executive stakeholders
- Developed performance improvement strategies resulting in measurable organizational growth
- Served as leadership mentor for new employees and department staff
- Recognized as a Distinguished Performer for six consecutive years
- Earned statewide Exemplary Professional designation
Program Coordinator / Team Lead
4 Years- Managed operational compliance for specialized programs
- Led process improvements and workflow management
- Coordinated cross-functional teams
- Mentored new employees and department staff
Operations Supervisor
1 Year- Managed daily operations within specialized service programs
- Coordinated staff scheduling and workflow
- Implemented operational procedures that improved team effectiveness
Program Specialist
4 Years- Managed regulatory documentation and client records
- Developed operational systems to improve service delivery
- Awarded Rookie Professional of the Year
Education
Master of Education - Educational Leadership
Master of Science - Reading
Bachelor of Science - Exceptional Student Education
Skills
Operations Management
Strategic Planning
Operational excellence
Budget Management
Staff Development
Employee Coaching
Logistics & Project management
Forecasting
Capacity planning
Project Execution
Change Leadership
Certification
- Florida
- Educational Leadership
- Exceptional Student Education
- Texas
- Principal Certification
- Special Education Certification
- ESL Certification
Timeline
Operations & Program Manager
Dallas ISD – Seagoville P-TECH Program
07.2022 - 07.2026Read More
Program Operations & Compliance Manager
Dallas ISD
08.2017 - 07.2022Read More
Program Coordinator / Team Lead
Dallas ISD
01.2013 - 01.2017Read More
Operations Supervisor
Garland ISD
01.2012 - 01.2013Read More
Program Specialist
Miami-Dade County Public Schools
01.2007 - 01.2011Read More
University of North Texas At Dallas
Master of Education from Educational Leadership
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Barry University
Master of Science from Reading
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Barry University
Bachelor of Science from Exceptional Student Education
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