Sasha Camino
Hialeah Gardens
Summary
Results-driven Assistant with a proven track record of providing exceptional customer service and maintaining organized filing systems. Skilled in time management and computer proficiency, adept at handling administrative tasks efficiently. Known for building strong relationships with clients and collaborating effectively with team members.
Overview
3
3
years of professional experience
Work History
Case Manager
Xeina Hernandez Law Firm
10.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
ASSISTANT
Flager DME Supplies
05.2024 - Current
- Answered incoming calls promptly and professionally, providing assistance or forwarding calls to appropriate personnel
- Developed strong relationships with customers through exceptional customer service
- Maintained organized filing system both electronically and manually for easy access when needed
- Utilized excellent communication skills to coordinate with various departments
- Searched for information in company databases or online to answer questions or resolve problems
- Processed and managed documents, emails, and other communication channels efficiently
- Collected, sorted and delivered mail for staff members and customers
ASSISTANT
Phantom Enterprises & Services Inc
06.2022 - 04.2024
- Developed strong relationships with customers through exceptional customer service
- Maintained organized filing system both electronically and manually for easy access when needed
- Answered incoming calls promptly and professionally, providing assistance or forwarding calls to appropriate personnel
- Scheduled and confirmed appointments for clients, customers or supervisors
- Utilized excellent communication skills to coordinate with various departments
- Provided administrative support to team members and management in daily tasks
Education
ASSOCIATE IN ARTS (A.A.) - BUSINESS ADMINISTRATION CANDIDATE
Miami Dade College
Hialeah, FL01.2027
HIGH SCHOOL DIPLOMA -
American Academy
Miami, FL06.2023
Skills
- Time Management
- Team Collaboration
- Computer Skills
- Fast Learner
- Microsoft Office Suite
- File and Record Keeping
- Relationship Building
- Verbal and written communication
- Support Services
- Administrative tasks
Timeline
Case Manager
Xeina Hernandez Law Firm
10.2024 - Current
ASSISTANT
Flager DME Supplies
05.2024 - Current
ASSISTANT
Phantom Enterprises & Services Inc
06.2022 - 04.2024
ASSOCIATE IN ARTS (A.A.) - BUSINESS ADMINISTRATION CANDIDATE
Miami Dade College
HIGH SCHOOL DIPLOMA -
American Academy
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