Sasha Cavallaro
Oviedo,FL
Summary
Service-oriented professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Manager
Smooth-E's
Oviedo, FL
07.2021 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Developed marketing strategies designed to increase brand awareness within target markets.
Team Lead
Panera Bread
Oviedo, FL
10.2019 - 05.2022
- Developed strategies to increase team productivity and improve customer service levels.
- Delegated tasks appropriately according to individual skill sets.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Assembler and Packaging Specialist
Fishing Ammo
Oviedo, FL
09.2018 - 12.2019
- Align components for proper fit and adjust as necessary during the assembly process.
- Inspect finished products for defects and conformance to customer requirements.
Education
Associate of Arts - General Studies
Seminole State College
Orlando, FL05-2023
Bachelor of Science - Nursing
University of Central Florida
Orlando, FLSkills
- Expense Control
- Service Quality Improvement
- Quality Management
- Schedule Management
- Interpersonal Skills
Certification
- ServSafe Certified
Timeline
General Manager
Smooth-E's
07.2021 - Current
Team Lead
Panera Bread
10.2019 - 05.2022
Assembler and Packaging Specialist
Fishing Ammo
09.2018 - 12.2019
Associate of Arts - General Studies
Seminole State College
Bachelor of Science - Nursing
University of Central Florida
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