Summary
Overview
Work History
Education
Skills
Timeline
Server

Sasha Navarrete

Riverview ,FL

Summary

I am going to HCC to become a nurse practitioner and get my bachelors. I was born in Miami and I’m nicaragüense and Haitian. I’ve always loved serving because I get to meet new people everyday. I’m currently at a diner that I’ve been working at for 3 years.

Overview

3
3
years of professional experience

Work History

Server

Joes New York Diner
1010 N. Us Hwy 41 33570
04.2020 - Current
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Server

Keke’s Breakfast Company
11430 US 301 33569
11.2021 - 03.2022
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Server

Steak N Shake
2315 S Dale Mabry
11.2019 - 01.2021
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Education

Bachelors - Nursing

Hillsborough Community College
Tampa, FL
05.2025

Skills

  • Dining Customer Service
  • Suggestive Selling
  • Check Payment Processing
  • Quality Control
  • Price Memorization
  • Food and Beverage Pairings
  • To-Go Order Preparation
  • Menu Memorization
  • Dining Area Maintenance
  • Food Preparation and Safety
  • Seating Assignment Preparation
  • Cash Handling
  • Order Accuracy
  • Stocking and Replenishing
  • Pos Operation
  • Performance Improvement
  • Hospitality Service Expertise
  • Age Verification
  • Utensil Cleaning
  • Guest Seating
  • Server Training
  • Menu Item Recommendation
  • Ordering Procedures
  • Service Prioritization
  • Cool Under Pressure
  • Waiting Tables
  • Adaptable and Flexible
  • Table Bussing
  • Guest Flow
  • Course Suggestions
  • Beverage Preparation
  • Natural Leadership
  • Anticipating Guest Needs
  • Server Improvements
  • Greeting and Seating Guests
  • Ability to Lift 30 Pounds
  • Guest Satisfaction
  • Conflict and Complaint Resolution
  • Guest Inquiries
  • Billing and Payment Processing
  • Cash Register Operations
  • Transactions and Cash Handling
  • Servsafe Certified
  • Warm and Friendly
  • Contamination Prevention
  • Glassware Polishing
  • Dining Room Cleaning and Upkeep
  • Bus Tables
  • Special Requests and Substitutions
  • Daily Specials Memorization
  • Taking Reservations

Timeline

Server

Keke’s Breakfast Company
11.2021 - 03.2022

Server

Joes New York Diner
04.2020 - Current

Server

Steak N Shake
11.2019 - 01.2021

Bachelors - Nursing

Hillsborough Community College
Sasha Navarrete