Aleksandra Tiulikhova
Miami Beach,FL
Summary
Paralegal/ legal assistant
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Vdent clinic
Sugar Hill, Georgia
08.2023 - 12.2024
- Discuss treatment plans with patients
- Assisted with scheduling appointments for new and existing patients
- Explained policies and procedures to patients .
- Greeted patients to provide information and direct to appropriate personnel.
- Input customer data into reservation systems and updated to reflect room changes.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Received and distributed mail, letters and packages.
- Processed and sent invoices, adjustments, and credit memos to customers.
- Educated patients on available payment plans and financial assistance options.
Doctor's Assistant
EMC European medical center
Moscow, Russia
12.2019 - 12.2021
- Sat in on meetings to provide members with oral translations of conversations and information.
- Delivered real-time, accurate oral translations and interpretations for clients.
- Delivered translation services to clients.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Assisted with customer requests and answered questions to improve satisfaction.
- Translated a variety of documents from English to Russian , including legal contracts and medical records.
- Reviewed source documents prior to translation to ensure clarity and understanding of the content.
- Provided interpretation services during meetings and conferences.
- Translated client documents between languages.
Education
Associate of Science - Documentary Management
College of Ministry of Foreign Affairs of Russia
Moscow , Russia 11-2019
Skills
- Administrative support
- Documentation and control
- Office administration
- Multitasking
- File management
- Legal document review
- Client communication
- Professional ethics
- Clear communication
Education and Training
Moscow , Russia
Contact
Miami Beach, FL 33109
Name & Contact
Timeline
Front Desk Receptionist
Vdent clinic
08.2023 - 12.2024
Doctor's Assistant
EMC European medical center
12.2019 - 12.2021
Associate of Science - Documentary Management
College of Ministry of Foreign Affairs of Russia