Satinder Kaur
Merced,California
Summary
Dynamic leader with proven expertise in team leadership and complex problem-solving, honed at 99 Cent Store. Excelled in staff management, enhancing customer service, and streamlining operations. Demonstrated ability in verbal and written communication, driving significant improvements in team performance and customer satisfaction. Skilled in inventory optimization and employee development, ensuring operational excellence and strategic growth. Customer-focused professional with successful Number-year career in Industry sector. Dynamic successful applying Skill and Skill in busy business environment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager
99 Cent Store
Merced, CA
06.2011 - 09.2013
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Cashier Team Lead
Shell Gas Station
Ridgefield, WA
09.2004 - 09.2005
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Education
Medical Assistant - Front And Back Office
Merric College
Clovis, CA12.2007
High School Diploma -
Buchanan High
Clovis, CA06.2004
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Management
- Customer Service
Certification
Medical assistant
Languages
Punjabi
Professional Working
Hindi
Full Professional
Timeline
Manager
99 Cent Store
06.2011 - 09.2013
Cashier Team Lead
Shell Gas Station
09.2004 - 09.2005
Medical Assistant - Front And Back Office
Merric College
High School Diploma -
Buchanan High