Dedicated shift leader with proven expertise in team leadership, customer service, and inventory management. Focused on optimizing operations and enhancing guest satisfaction through effective training and staff coordination.
Overview
4
4
years of professional experience
Work History
Shift Leader
Chick-fil-A
Manteca, California
09.2021 - 03.2026
Led team during busy shifts to ensure efficient service and operations.
Trained new staff on customer service standards and food safety protocols.
Managed inventory levels to ensure stock availability and minimize waste.
Coordinated team schedules to optimize staffing during peak hours.
Resolved customer complaints promptly to enhance guest satisfaction.
Implemented procedures for food preparation and quality control compliance.
Trained new employees on shift operations to enhance team readiness and service quality.
Supervised employees to sustain productivity and deliver high customer service standards.
Painter
Scotty's Painting
Manteca, California
05.2022 - 08.2022
Applied various paint types with brushes, rollers, and sprayers, achieving uniform coverage across surfaces.
Prepared surfaces by cleaning, sanding, and priming for optimal paint adhesion.
Inspected finished work to ensure quality standards met, facilitating client satisfaction.
Maintained tools and equipment for safe, efficient operation, minimizing downtime.
Operated power and hand tools in a safe manner during painting projects.
Followed safety protocols to protect self and others from hazards on job sites.