Saundra Santoyo

• Welcomed guests and provided information about hotel services.
• Managed online reservations and ensured accuracy of guest information.
• Assisted guests with check-in and check-out processes efficiently.
• Responded to guest inquiries and resolved issues promptly.
• Coordinated with housekeeping to ensure room readiness for arrivals.
• Maintained front desk area, ensuring cleanliness and organization.
• Handled payment processing and provided customers with receipts and proper bills and change.
• Greeted incoming guests warmly, issued room keys, and shared information on policies and amenities.
• Answered incoming calls and directed them to the appropriate personnel.
• Ensured that lobby area was clean, orderly, and stocked with necessary supplies at all times.
• Received incoming calls and coordinated with staff to fulfill customer requests.
• Performed end-of-day closing duties such as balancing cash drawer, counting inventory items.
• Prepared documents related to guest accounts including invoices, reservations.
• Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
• Responded promptly to emails sent by customers seeking assistance with their stay.
• Planned customized itineraries for guests with special activities to support local tourism and entertainment industries.
• Assisted guests at check-in, providing information on various services within hotel.

Worked in a assembly line, building zebra printers. Test printers before for shipped out. Soldering things on the mother board. Labeling before shipping.

• Assembled electronic components following detailed specifications and safety protocols.
• Operated assembly line equipment to maintain efficient production flow.
• Inspected finished products for quality assurance and compliance standards.
• Collaborated with team members to optimize assembly processes and workflows.
• Reported equipment malfunctions to ensure timely repairs and minimize downtime.
• Operated hand tools, such as drills, grinders, and wrenches in assembly process.
• Assembled components of automotive parts according to specifications.
• Operated electrical, hydraulic and air-activated hand tools to of plant production.
• Followed work orders to correctly assemble building components.
• Identified defective parts or assemblies during inspection process and notified supervisor immediately.
• Worked with team members to ensure the timely completion of projects.
• Assembled light and medium-sized parts in factory setting.
• Inspected finished products for defects and conformance to quality standards.
• Troubleshot problems related to assembly lines as they arose.
• Used established assembly instructions to complete jobs.
• Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
• Removed physical refuse and debris and organized tools to maintain safe work environment.
• Prepared products for quality tests and packaging by closely following directions.
• Provided assistance in producing wiring components or assemblies.