Savadius Birden
Chicago
Summary
With a proven track record of reliability and a strong work ethic, I bring extensive experience in merchandising, retail sales, landscape event production, and sales associate roles. As a dedicated team player, I thrive in collaborative environments and consistently contribute to team success. My background includes a diverse range of skills and expertise, making me adaptable and versatile in various professional settings.
Overview
14
14
years of professional experience
Work History
Merchandise Associate
Prime Source
09.2024 - Current
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Optimized store layouts by strategically placing popular items in high visibility areas, drawing customer attention and increasing sales.
- Maintained up-to-date knowledge of current trends and customer preferences to adjust merchandise presentation accordingly.
Laborer
Event Production Crew
11.2018 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
Sales Associate
JC Licht True Value
07.2023 - 04.2024
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
MST merchandiser
Lowe's Home Improvement
08.2020 - 04.2023
- Resets, printing labels, restocking shelves
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
Retail Sales Associate
Walgreens
10.2016 - 07.2019
- Stocker, cashier, Wearhouse
- Immediately brought critical issues to customer service manager for resolution.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Performed cash, card, and check transactions to complete customer purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Landscaper
Chicago Park District
06.2011 - 10.2014
- Cleaning
- Maintained grounds by trimming, weeding, and general clean-up.
- Removed debris and waste from outdoor areas.
- Performed planting, watering, mulching, and edging of lawns.
Education
High school diploma - undefined
Ada s McKinley
Chicago, IL06.2014
Skills
- Retail experience
- Store organization
- Cash management
- Planogram execution
- Pricing and signage updates
- Merchandise presentation
- Customer service
- Cash register operation
- Stocking and receiving
- Teamwork and collaboration
- Strong work ethic
- Heavy lifting
- Flexible and adaptable
- Using hand tools
- Landscape maintenance
Timeline
Merchandise Associate
Prime Source
09.2024 - Current
Sales Associate
JC Licht True Value
07.2023 - 04.2024
MST merchandiser
Lowe's Home Improvement
08.2020 - 04.2023
Laborer
Event Production Crew
11.2018 - Current
Retail Sales Associate
Walgreens
10.2016 - 07.2019
Landscaper
Chicago Park District
06.2011 - 10.2014
High school diploma - undefined
Ada s McKinley
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