Savadius Birden
Chicago
Summary
With a proven track record of reliability and a strong work ethic, I bring extensive experience in merchandising, retail sales, landscape event production, and sales associate roles. As a dedicated team player, I thrive in collaborative environments and consistently contribute to team success. My background includes a diverse range of skills and expertise, making me adaptable and versatile in various professional settings.
Overview
14
14
years of professional experience
Work History
Merchandise Associate
Prime Source
Chicago, IL
09.2024 - Current
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Optimized store layouts by strategically placing popular items in high visibility areas, drawing customer attention and increasing sales.
- Maintained up-to-date knowledge of current trends and customer preferences to adjust merchandise presentation accordingly.
Laborer
Event Production Crew
Chicago, IL
11.2018 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
Sales Associate
JC Licht True Value
Chicago, IL
07.2023 - 04.2024
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
MST merchandiser
Lowe's Home Improvement
Chicago, IL
08.2020 - 04.2023
- Resets, printing labels, restocking shelves
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
Retail Sales Associate
Walgreens
Chicago, IL
10.2016 - 07.2019
- Stocker, cashier, Wearhouse
- Immediately brought critical issues to customer service manager for resolution.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Performed cash, card, and check transactions to complete customer purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Landscaper
Chicago Park District
Chicago, IL
06.2011 - 10.2014
- Cleaning
- Maintained grounds by trimming, weeding, and general clean-up.
- Removed debris and waste from outdoor areas.
- Performed planting, watering, mulching, and edging of lawns.
Education
High school diploma - undefined
Ada s McKinley
Chicago, IL06.2014
Skills
- Retail experience
- Store organization
- Cash management
- Planogram execution
- Pricing and signage updates
- Merchandise presentation
- Customer service
- Cash register operation
- Stocking and receiving
- Teamwork and collaboration
- Strong work ethic
- Heavy lifting
- Flexible and adaptable
- Using hand tools
- Landscape maintenance
Timeline
Merchandise Associate
Prime Source
09.2024 - Current
Sales Associate
JC Licht True Value
07.2023 - 04.2024
MST merchandiser
Lowe's Home Improvement
08.2020 - 04.2023
Laborer
Event Production Crew
11.2018 - Current
Retail Sales Associate
Walgreens
10.2016 - 07.2019
Landscaper
Chicago Park District
06.2011 - 10.2014
High school diploma - undefined
Ada s McKinley