Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Savanah Frank

Katy,TX

Summary

Hardworking senior in high school who is a cheerful hostess, knowledgeable about greeting, seating, and guiding guests to tables in a busy restaurant. Skilled at scheduling dining reservations, large parties, and addressing guest requests and complaints. I am an energetic and punctual individual who is committed to the highest quality of service, making sure every guest feels welcomed!

Overview

1
1
year of professional experience
1
1
Certification

Work History

Restaurant Hostess

Rainforest Cafe
Katy, Texas
05.2025 - 08.2025
  • Greeted guests warmly upon arrival to create a welcoming atmosphere.
  • Managed reservations and seating arrangements efficiently during peak hours.
  • Maintained cleanliness and organization in the host station and retail area.
  • Collaborated with servers to ensure smooth guest flow and service efficiency.
  • Handled guest complaints professionally to enhance customer satisfaction.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Managed reservations, waitlists, and special requests for large parties.

Certified Trainer

Chick-fil-A
Katy, Texas
04.2024 - 06.2025
  • Trained team members on customer service standards and operational procedures.
  • Facilitated training sessions on food safety and quality control practices.
  • Supported management in onboarding new hires with hands-on guidance.
  • Provided one-on-one coaching sessions to help individuals improve their skills.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

Katy High School
Katy, TX
05-2026

Skills

  • Customer service
  • Team building
  • Reservations management
  • Event coordination
  • Active learning
  • Time management
  • Conflict resolution
  • Communication skills
  • Quality control analysis
  • Friendly demeanor
  • Reservation handling
  • Guest seating rotation
  • Food safety practices

Certification

  • CPR certified

Timeline

Restaurant Hostess

Rainforest Cafe
05.2025 - 08.2025

Certified Trainer

Chick-fil-A
04.2024 - 06.2025

Katy High School

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