Savanah Rogers
Roswell,NM
Summary
Dependable certified Pharmacy Technician with over 6 years of experience in retail pharmacy environments. Proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
10
10
years of professional experience
Work History
Certified Pharmacy Technician
Frys Food
01.2023 - Current
- Solves customer problems in-person or over telephone by providing assistance with placing orders and locating items.
- Consults with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Reviews and verifies customer information and insurance provider information.
- Helps pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Performs daily tasks such as data entry, filling, and assisting customers.
- Stocks, labels, and inventories medication to keep accurate records.
Certified Pharmacy Technician
CVS Pharmacy
03.2022 - 08.2023
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Coordinated verification and filling of daily prescriptions in high-volume pharmacy environment.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
Sales Associate
DSW Shoe Warehouse
10.2021 - 08.2023
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
Certified Pharmacy Technician
CVS Pharmacy
10.2018 - 06.2021
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Reviewed and verified customer information and insurance provider information.
- Coordinated verification and filling of daily prescriptions in high-volume pharmacy environment.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Stocked, labeled, and inventoried medication to keep accurate records.
Cashier
Primm Drug
01.2015 - 10.2018
- Restocked and organized merchandise in the front store.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
Education
No Degree - Human Resources Management
Grand Canyon University
Phoenix, AZBachelor of Science - Human Resources Management
Western Governors University
Salt Lake City, UT06-2025
Skills
- Updating medication histories
- Pharmacy operations
- Drug Inventory Control
- Problem-solving skills
- Patient confidentiality
- Multi-tasking strength
- Time management skills
- Customer service excellence
Timeline
Certified Pharmacy Technician
Frys Food
01.2023 - Current
Certified Pharmacy Technician
CVS Pharmacy
03.2022 - 08.2023
Sales Associate
DSW Shoe Warehouse
10.2021 - 08.2023
Certified Pharmacy Technician
CVS Pharmacy
10.2018 - 06.2021
Cashier
Primm Drug
01.2015 - 10.2018
No Degree - Human Resources Management
Grand Canyon University
Bachelor of Science - Human Resources Management
Western Governors University
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