Savanna Bryson

• Delivered exceptional customer service by promptly addressing guest inquiries, needs, and complaints if any.
• Maintained cleanliness and organization of dining area to enhance guest experience.
• Trained new servers on menu knowledge, service protocols, and operational procedures.
• Worked closely with managers and assisted in training new hires, providing guidance on restaurant standards and best practices.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Hosted orientation for new employees of all job codes.

During my time at Cracker Barrel I have also trained in the areas of togo, caterings, grill, prep, backup, and as a skill trainer. Learning both front and back of house positions has allowed me to provide better customer service whether it comes from serving the guests first hand or by making sure they have the best quality food.

• Delivered exceptional customer service in high-volume dining environment.
• Maintained cleanliness and organization of dining area for optimal guest experience.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Mix and serve a diverse range of beverages in fast-paced environment.
• Kept bar presentable and well-stocked to meet customer needs.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.

• Resolved customer complaints effectively, ensuring satisfaction and loyalty.
• Implemented efficient table turnover strategies, enhancing service speed during peak hours.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

• Managed patient scheduling and appointment confirmations to enhance clinic efficiency.
• Provided exceptional customer service, addressing patient inquiries and ensuring satisfaction.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.

This was a temporary position to help out my personal chiropractor while his main front desk attendant was on vacation. While this position was short lived it did provide some insite into the world of being a medical receptionist.

• Greeted and seated guests, ensuring welcoming atmosphere and optimal flow.
• Managed reservation system to maximize seating efficiency during peak hours.
• Coordinated with kitchen staff to communicate wait times and special requests.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Input orders accurately into POS terminal, split bills and accepted payments.
• Delivered exceptional customer service in fast-paced dining environment.

• Maintained organized, fun and interactive classroom to help children feel safe.
• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
• Fostered positive relationships with students, encouraging social and emotional development.
• Supervised indoor and outdoor playtime activities, ensuring student safety at all times.