Savanna Filz
Huntsville
Summary
Detail-oriented professional with experience in administrative support and client relations. Skilled in critical thinking and project management, driving successful outcomes in service provision and contract compliance.
Experienced with building and maintaining client relationships, ensuring satisfaction and loyalty. Utilizes strong communication skills to address and resolve client concerns effectively. Track record of fostering client trust and delivering consistent, high-quality service.
Overview
4
4
years of professional experience
Work History
Client Relations Specialist
All Needz Rental
Huntsville, AL
03.2025 - Current
- Supported client inquiries through effective communication and problem resolution.
- Assisted in managing rental contracts, ensuring compliance with company policies.
- Coordinated logistics for product deliveries, optimizing efficiency in service provision.
- Managed multi-line phone system with over 35 calls a day.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Administrative Assistant
Vinyl Systems
Huntsville, AL
06.2023 - 03.2025
- Located requested information for different topics by conducting physical or digital searches.
- Prepared itemized statements and invoices showing amounts due and services rendered.
- Maintained accurate and updated records, invoices and support documents.
Health Benefits Coordinator
Southern States Benefits Group
Huntsville, AL
11.2021 - 08.2022
- Coordinated health benefits enrollment processes for diverse employee populations.
- Ensured compliance with federal regulations and company policies in benefit administration.
- Assisted employees in understanding their health plan options and resolving inquiries.
- Developed training materials to enhance staff knowledge on benefits offerings.
Education
General Studies
Calhoun Community College
Tanner, AL05-2028
Skills
- Problem-solving
- Critical thinking
- Computer proficiency
- Data entry
- Data collection
- Administrative support
- Project management
- Filing
- Account management
- Multi-line phone talent
- Client retention strategies
- Professional networking
Timeline
Client Relations Specialist
All Needz Rental
03.2025 - Current
Administrative Assistant
Vinyl Systems
06.2023 - 03.2025
Health Benefits Coordinator
Southern States Benefits Group
11.2021 - 08.2022
General Studies
Calhoun Community College