Savanna Garcia

• Perform prescription data entry using PioneerRx and assist with medication filling and preparation.

• Review patient and prescription information for accuracy while maintaining patient privacy and confidentiality.

• Handled prescription inquiries, resolved insurance-related issues, facilitated medication synchronization, managed pharmacy communications, and supported patient checkout and inventory management.

• Adapted to new pharmacy systems and procedures, enhancing personalized patient care within an independent pharmacy.

• Assisted pharmacists and pharmacy staff with efficient prescription processing and daily operations in an independent pharmacy.

• • Assisted patients with prescription questions while communicating effectively with pharmacists, healthcare providers, insurance companies, and other members of the healthcare team.
• • Troubleshot insurance claims, prescription rejections, refill issues, and other barriers affecting patients' access to medications.
• Processed prescriptions in a high-volume community pharmacy, including prescription data entry, medication filling and labeling, pickup, and patient service.
• Administered vaccinations as an immunization-trained pharmacy technician.
• • Managed medication inventory, incoming orders, stock organization, and other pharmacy inventory responsibilities.
• • Followed procedures involving controlled medications, patient confidentiality, medication accuracy, and pharmacy safety.
• • Balanced prescription processing, telephone calls, patient pickup, insurance issues, inventory, and other priorities in a fast-paced environment.
• • Developed strong attention to detail and the ability to remain professional and organized during high-volume and stressful situations.

• Managed client check-in and check-out for veterinary appointments.
• Answered phones and routed questions about animal care services.
• Scheduled visits and updated client calendars for Alpine Hospital for Animals.• Served as a primary point of contact for clients in a busy veterinary hospital.
• • Scheduled appointments, answered multi-line phones, checked clients and patients in and out, processed payments, and maintained accurate patient records.
• • Coordinated communication between clients, veterinarians, veterinary technicians, and other members of the hospital team.
• • Assisted with scheduling and coordination of both routine and urgent patient visits.
• • Communicated compassionately with pet owners during stressful, emotional, and medically difficult situations.
• • Maintained confidentiality, professionalism, organization, and accuracy while managing multiple responsibilities simultaneously.