Savanna Harper
Henderson,NV
Summary
A hardworking and passionate nursing student looking to further my education by taking a role that challenges me to help and support my community. Dedicated and motivated to gain experience in a clinical setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hostess
Bardot Brasserie
05.2022 - 09.2023
- Answering phone calls, taking reservations and answering questions.
- Provided exceptional customer service by listening to guest needs and promptly addressing any concerns or issues.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Maximized table turns and rotated seating for maximum guest satisfaction.
- Use of Seven Rooms
Hostess
Casa Playa
07.2021 - 01.2022
- Answering phone calls, taking reservations and answering questions
- Greeted each guest with friendly eye contact and assigned to tables suitable for their needs and according to the rotation.
- Maximized table turns and rotated seating for maximum guest satisfaction.
- Use of Seven Rooms
Hostess
Del Frisco's Double Eagle Steakhouse
05.2021 - 11.2021
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Use of Open Table
Team Lead
Crocs
05.2019 - 05.2021
- Keyholder and Manager on Duty, Responsible for all opening, closing, and banking functions of a high volume store
- Generate revenue through exceptional customer support, marketing and sales skill to meet and exceed quota
- Handle money and process cash and credit card payments as well as daily deposits and change orders
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Education
School of Nursing
University of Nevada Las Vegas
Las Vegas, NVHigh School Diploma -
East Career Technical Academy
Las Vegas, NV05.2019
Skills
- Customer Service
- Professionalism
- Verbal/Written Communication
- Leadership
- Problem-Solving
- Computer Literacy
Certification
BLS/CPR
Timeline
Hostess
Bardot Brasserie
05.2022 - 09.2023
Hostess
Casa Playa
07.2021 - 01.2022
Hostess
Del Frisco's Double Eagle Steakhouse
05.2021 - 11.2021
Team Lead
Crocs
05.2019 - 05.2021
School of Nursing
University of Nevada Las Vegas
High School Diploma -
East Career Technical Academy
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