Savanna munoz
dunnellon
Summary
Enthusiastic individual with a strong foundation in customer service and cash handling. Recognized for effective communication and teamwork skills, ready to contribute to sales growth and enhance client satisfaction.
Overview
6
6
years of professional experience
Work History
Server
ak pho
Ocala, Florida
01.2025 - Current
- Provided exceptional service to high volume of daily customers.
- Provided excellent customer service in a fast-paced dining environment.
- Handled customer inquiries and resolved issues promptly and professionally.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Delivered food orders promptly and courteously.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Assisted in training new staff on menu items and service standards.
- Trained new employees on restaurant procedures and plating techniques.
- Supported training sessions for new servers to enhance their skills.
Receptionist
Majestic Oaks Nursing
Warminster, Pennsylvania
01.2023 - 01.2025
- Greeted visitors and directed them to appropriate departments within the facility.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled patient appointments to maximize time management and service efficiency.
- Coordinated with healthcare staff to streamline patient admissions and discharges.
- Verified visitor identification cards to maintain security and access control.
- Coordinated with vendors for repairs and maintenance of office equipment.
- Supported special projects initiated by management.
Stocker
Old Navy
Warminster, Pennsylvania
01.2022 - 01.2023
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Inspected stock for damage or defects and reported issues to management.
- Cleaned and organized storage areas to maintain a safe working environment.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Lifted various materials safely to support warehouse operations.
- Participated in team meetings to discuss inventory management strategies and updates.
- Arranged merchandise in an attractive manner to promote sales.
- Updated product labels to reflect accurate pricing.
Cashier
Ross Dress for Less
Warminster, Pennsylvania
01.2021 - 01.2022
- Operated cash register, processing customer transactions efficiently.
- Collected payments and provided accurate change.
- Managed cash drawer, ensuring accuracy in cash handling and minimizing discrepancies.
- Handled returns and exchanges in accordance with store policies.
- Assisted customers with product inquiries, delivering exemplary service.
- Assisted customers in locating products, addressing inquiries, and providing tailored product recommendations.
- Executed team support tasks, contributing to smooth daily operations and customer satisfaction.
- Restocked shelves with merchandise to maintain inventory levels. with merchandise when needed.
Education
High School Diploma -
William Tennet High School
Warminster, PA05-2024
Skills
- Customer service
- Menu knowledge
- Sales techniques
- Menu item recommendation
- Transaction accuracy
- Check payment processing
- Food presentation
- Takeout operations
- Staff training
- Inventory management
- Team collaboration
- Positive and professional
Timeline
Server
ak pho
01.2025 - Current
Receptionist
Majestic Oaks Nursing
01.2023 - 01.2025
Stocker
Old Navy
01.2022 - 01.2023
Cashier
Ross Dress for Less
01.2021 - 01.2022
High School Diploma -
William Tennet High School