Savanna Phoenix
Gaithersburg
Summary
Dynamic and dedicated professional with a strong background in customer service at Buffalo Wild Wings. Proven ability to enhance guest satisfaction through effective communication and problem-solving. Skilled in cash handling and maintaining a clean environment, demonstrating integrity and a strong work ethic. Committed to delivering exceptional experiences in fast-paced settings.
Overview
2
2
years of professional experience
Work History
Cashier
Once Upon a Child
09.2025 - 09.2025
- Processed customer transactions accurately using point-of-sale systems.
- Maintained cleanliness and organization of the checkout area to enhance customer experience.
- Assisted customers in locating products, providing information about promotions and store policies.
- Handled cash, credit, and debit payments efficiently while ensuring secure transaction practices.
Server
Buffalo Wild Wings
01.2024 - 12.2024
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Accurately processed orders using point-of-sale system, maintaining efficiency during peak hours.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
- Assisted in training new servers on menu items, service protocols, and operational procedures.
- Maintained cleanliness of dining area and adhered to health and safety regulations consistently.
- Resolved guest complaints promptly, enhancing overall dining experience and loyalty.
Life Guard
American Pool
05.2024 - 09.2024
- Monitored pool area to ensure safety and compliance with regulations.
- Responded swiftly to emergencies, performing first aid and CPR when necessary.
- Conducted routine safety inspections of pool facilities and equipment.
- Educated patrons on water safety guidelines and proper pool usage protocols.
- Maintained cleanliness of pool area, ensuring a safe environment for all guests.
- Assisted in training new lifeguards on emergency response procedures and safety practices.
Cashier and Server
Noodles and Company
12.2023 - 08.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area to ensure a welcoming environment.
- Assisted in training new team members on operational procedures and cash handling protocols.
- Handled cash management tasks, including balancing registers at the end of shifts.
- Collaborated with team members to ensure smooth service during peak hours.
Education
High School Diploma -
Quince Orchard High School
Gaithersburg, MD05.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Cash handling
Timeline
Cashier
Once Upon a Child
09.2025 - 09.2025
Life Guard
American Pool
05.2024 - 09.2024
Server
Buffalo Wild Wings
01.2024 - 12.2024
Cashier and Server
Noodles and Company
12.2023 - 08.2024
High School Diploma -
Quince Orchard High School
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